Folks, please let me take a moment to explain a few things about the Nixle system.
The Nixles are not sent from the 911 Center, and the dispatcher can’t access the Nixle system from their terminals. Please understand that each shift typically has three dispatchers working, and those three people are responsible for dispatching the OCSO, Oconee Fire & Rescue, the Watkinsville Police, and all medical calls as well as communication with the Georgia State Patrol and the wrecker services, etc. Plus they handle all incoming 911 calls, and when the administrative offices are closed, those calls roll over to the non-emergency lines in dispatch. When they are not handling calls, they also do all of the GCIC entries such as entering warrants and stolen/recovered property, and they run all of the criminal histories for requested background checks.
They have a lot on their plate.
In addition to the above, Nixle requires unique login accounts, and the number of those accounts is limited. Furthermore, individual browser access is tracked by the system. After a certain number of logins, Nixle sends a code via text message to the individual user trying to access the system prior to being able to send out an alert. Nixle refers to this as the two-step verification process.
I am Chief Deputy Weems. While there are other personnel who have logins, ultimately Nixle is my responsibility. I regret that I am neither omnipotent nor omnipresent. Sometimes I miss things, and sometimes things are not brought to my attention. The process is not perfect; nor am I. I rely on people notifying me when there is an issue, and there are times when I am personally responding to an incident and can’t stop immediately to send out an alert.
I try to be judicious in the use of the system so that it will not diminish its impact. When the situation allows, I try to interject humor. If I may be crotchety for a moment, I am second in command of the Sheriff’s Office, but I have no authority whatsoever over the GA DOT, the road department, utility companies, the city or county governments, etc, and by all that is holy, I have absolutely nothing to do whatsoever with the operation of Animal Control. As such, I don’t maintain the grass cutting and road maintenance schedules, and those folks are not (nor should they be) required to check in with me. Sometimes I find out about road paving when I am stuck in traffic just like you.
We don’t send out alerts on medical calls. We also don’t send them on fire alarms. If I woke you folks up in the middle of the night for every fire alarm for which there is no actual fire, y’all would chase me around with torches and pitchforks.
We have an automated system in the works that will be tied directly to the dispatch terminals. This will be in addition to and not a replacement of Nixle.
With that, y’all have a lovely evening, and you may now return to griping about ridiculous NCAA rules.
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Sent by Oconee County Georgia Sheriff's Office 1140 Experiment Station Rd, Watkinsville, GA 30677
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